1. Home
  2. FAQ
Help Centre

567com Frequently Asked Questions

Everything you need to know about your account, deposits in PKR, withdrawals, bonuses, PSL betting, Live Casino and the 567com mobile app — all in one place.

Browse by Topic

What Do You Need Help With?

Account & Login

Registration, login issues, password resets and profile settings. Get your account sorted in minutes.

Deposits & Withdrawals

PKR payments via JazzCash, Easypaisa, Raast and bank transfer. Processing times and minimum amounts explained.

Bonuses & Promotions

Welcome offers, reload bonuses, cashback and how wagering requirements work on 567com.

Sports Betting & PSL

How to place bets, understanding odds, PSL markets, in-play betting and settlement rules.

Casino & Games

Live Casino tables, Fish Games, slots and Game Lobby – how to find games and what to expect.

Mobile App

Downloading, installing and using the 567com app on Android and iOS. Troubleshooting common app issues.

Account & Login

Registering on 567com is quick and straightforward. Head over to the Register page, enter your mobile number (03xx format), choose a username and password, and verify your number with the OTP sent to your phone. The whole process takes under two minutes. Once registered, your account is active immediately and you can start exploring the Game Lobby or place a cricket bet straight away.

Go to the Login page and tap "Forgot password?" below the login form. Enter the mobile number you registered with and you will receive an OTP within moments. Enter the code, set a new password, and you are back in. If you no longer have access to the registered number, contact the 567com support team via live chat for manual account recovery.

After several consecutive incorrect password entries, 567com temporarily locks your account as a security measure to protect your funds. The lock lifts automatically after 15 minutes. If you need immediate access, reach out to live support who can verify your identity and unlock the account instantly. Always double-check that caps lock is off and you are using the correct username format.

No. Each player is permitted one account on 567com. Duplicate accounts may result in suspension and forfeiture of any balances or bonuses held across those accounts. If you think a duplicate was created by mistake, contact support before attempting to register again so they can sort it out cleanly.
Deposits & Withdrawals

567com supports all major Pakistani payment methods. You can deposit in PKR using JazzCash, Easypaisa, Raast, direct bank transfer, debit cards, credit cards and mobile wallets. Head to the Deposit page after login to see the full list along with current minimum and maximum limits for each method. Funds typically reflect in your account within a few minutes of a successful transaction.

Minimum deposit amounts vary by payment channel but are kept low so players of every budget can participate. JazzCash and Easypaisa typically have the lowest entry point. Exact figures are always displayed on the Deposit page in real time, so check there before initiating a transfer. All amounts are shown and processed in PKR.

Withdrawal processing times depend on the method selected. JazzCash and Easypaisa withdrawals are generally the fastest, often completing within a few hours. Bank transfers may take one to two business days depending on your bank. Raast transfers are usually processed same day. Withdrawals are sent back to the same account or wallet used for your deposit whenever possible.

First, wait five to ten minutes as some transfers have a short processing delay on the bank's end. If the balance still has not updated, check your transaction history page inside your account dashboard. If the deduction shows on your JazzCash or Easypaisa app but the balance is not reflected on 567com, take a screenshot and share it with the live support team. They will trace the transaction and credit your account manually if the payment went through successfully.
Bonuses & Promotions

New members at 567com receive a welcome bonus on their first deposit. The exact offer and percentage match are shown on the Promotions page, which is updated regularly. The bonus credits to your account automatically once your qualifying deposit clears. Always read the wagering requirements attached to any offer before accepting it so you understand how to convert the bonus to withdrawable funds.

A wagering requirement tells you how many times you need to play through a bonus amount before it becomes withdrawable. For example, if you receive a PKR 1,000 bonus with a 10x wagering requirement, you need to wager a total of PKR 10,000 across eligible games before that bonus converts to real, withdrawable balance. The full terms for each promotion are listed on the Promotions page.

Yes. 567com runs regular reload bonuses, daily login rewards, cashback offers and cricket-season promotions tied to PSL and T20 international fixtures. Referral rewards are also available when you bring friends onto the platform. Log in and visit the Promotions page to see what is currently active on your account.
Sports Betting & PSL

Log in to your account and navigate to the Bet section. Select Cricket from the sports menu, then choose the PSL match or international T20 fixture you want to bet on. Pick your market — match winner, top batsman, total runs, and more — enter your stake in PKR, and confirm. Your bet slip updates in real time. In-play betting is available during live matches with ball-by-ball odds refreshed continuously.

Pre-match bets are settled as soon as the official result is confirmed. In-play bets settle within minutes of the relevant event concluding — for example, a wicket market settles ball by ball. Winnings are credited directly to your PKR balance and are available for withdrawal or further play immediately after settlement.

Alongside Cricket and PSL, the 567com sportsbook covers Football including international fixtures and major leagues, Esports titles, and other popular sports. The full range is visible inside the Bet section once you are logged in. Odds and markets vary by sport and event schedule.
Casino & Games

The Live Casino on 567com features real dealers streamed in HD. Available titles include Baccarat, Roulette, Blackjack, Teen Patti, Andar Bahar, Dragon Tiger and several game show formats. Tables are open around the clock so you can join a session at any hour. Minimum and maximum bet limits are displayed on each table before you sit down.

Fish Games are interactive shooting games where you aim at underwater creatures to win prizes based on the target's value and your bullet power. They are simple to pick up — select your bet per bullet, aim and fire. Bigger and rarer fish carry higher multipliers. Visit the Fish Games section from the main menu to browse all available titles and start playing with real PKR balance.

The Game Lobby is your central hub for everything on 567com. It lists all slots, table games, Fish Games, arcade titles and Live Casino options with filter and search tools so you can find exactly what you are looking for. Your recently played games and favourites are saved to your account for quick access next time.
Mobile App

Visit the Download page and follow the instructions for your device. Android users download the APK directly from the site — you may need to allow installation from unknown sources in your phone settings, which is a standard one-time step. iOS users follow the profile installation guide on the same page. The app is lightweight and works well on common Pakistani mid-range smartphones even on 4G mobile data.

Yes. After installing the app and logging in with your username and password the first time, go to Account Settings to enable biometric login (fingerprint or face unlock) or set a quick-access PIN. Once configured, future logins take a single tap — no need to type credentials every session.

First, try closing and reopening the app. If the problem continues, uninstall the current version and download the latest APK fresh from the Download page — outdated versions can cause crashes after platform updates. Clear your phone's cache before reinstalling. If the issue persists on a specific device or Android version, report it to live support with your device model so the technical team can investigate.

Quick Actions

Create Free Account Login to Your Account Make a Deposit View Current Promotions Download the App

Explore 567com

Live Casino Fish Games Sports Betting Game Lobby

Responsible Gaming
567com is for adults aged 18 and over. Set personal deposit limits and take breaks when needed. If gaming stops being enjoyable, step away and seek support. Visit our Responsible Gaming page for self-management tools.

Accepted Payments

All amounts in PKR

JazzCash Easypaisa Raast Bank Transfer Cards Mobile Wallets
About 567com

Your Questions, Answered Honestly

The FAQ page exists because we know players in Pakistan have real, practical questions before they put their PKR into any platform. Rather than giving you vague one-liners, every answer above is written to reflect exactly how 567com actually works — from how JazzCash deposits clear to how PSL in-play odds are settled.

567com was designed with Pakistani users in mind from the ground up. Payment options like JazzCash, Easypaisa and Raast are not afterthoughts — they are the primary deposit and withdrawal channels. All balances, limits and transaction displays are in PKR so you are never converting in your head or guessing at exchange rates.

The platform covers what Pakistani players actually follow. The Bet section prioritises Cricket with dedicated PSL tournament markets, T20 international fixtures, and domestic competitions. Football markets and Esports options are also available for players who follow leagues beyond cricket. In-play betting means you can react to what is happening on the pitch in real time rather than committing to a result before the toss.

If a game is not performing well or you need a break, 567com's Responsible Gaming tools let you set deposit limits, cooling-off periods, or self-exclusion periods directly from your account settings. The platform is strictly for users aged 18 and above and we encourage everyone to play within personal budgets and time limits that work for them.

The Game Lobby brings together hundreds of titles so you are not hunting through separate sections every visit. Slot fans, Live Casino regulars and Fish Game enthusiasts all land in the same place and can filter by category, provider or popularity. Your recently played titles and saved favourites stay linked to your account across devices — switch from desktop to phone mid-session without losing your place.

Still have a question that is not covered above? The 567com live support team is available 24 hours a day through the chat widget inside your account. Responses are typically instant during peak hours. For less urgent queries, the support email is also available — the address is shown in the site footer. Every issue is tracked and followed up until resolved, including deposit discrepancies, withdrawal delays and account access problems.

Ready to Start?

Still Have Questions? Join and Explore

Create a free account in under two minutes and see everything 567com has to offer — Live Casino, PSL betting, Fish Games and more, all in PKR.

Create Free Account Login Now Download App