567com Privacy Policy – How We Protect Your Data

1. Introduction

This Privacy Policy describes how 567com ("we", "us", "the Platform") collects, uses, stores and protects the personal information of users ("you", "the Player") who register and interact with the 567com website and mobile application.

We take privacy seriously because we understand that players in Pakistan are sharing sensitive information – including national identity details and PKR payment methods such as JazzCash and Easypaisa – when they use our platform. This policy is designed to give you complete transparency about how that information is handled from the moment you register until the time you close your account.

This Privacy Policy should be read together with the Terms and Conditions and the Responsible Gaming policy, both of which form part of the overall agreement between you and 567com. By continuing to use the platform after reviewing this policy, you confirm that you understand and accept its contents.

2. What Personal Data We Collect

The personal data we collect falls into three broad categories depending on how you interact with 567com:

2a. Registration & Identity Data

• Full legal name as it appears on your national identity document
• Date of birth (to verify you are 18 or older)
• Email address and mobile phone number
• Residential address (city and province level for Pakistan players)
• CNIC number or copy of national identity document (requested during verification)

2b. Financial & Transaction Data

• PKR deposit and withdrawal amounts and dates
• Payment method identifiers (e.g. JazzCash mobile number, Easypaisa account reference, Raast ID or bank account last four digits)
• Transaction reference numbers provided by the payment gateway

We do not store full bank account numbers, full card numbers or mobile wallet PINs on 567com servers. This information is processed directly by the relevant payment provider.

2c. Usage & Technical Data

• IP address and approximate geographic location (city level)
• Device type, browser version and operating system
• Pages visited, games played, bets placed and session duration
• Login timestamps and frequency of access
• Cookie identifiers and similar tracking data (see the Cookies section below)

3. How We Collect Your Data

567com collects personal data through the following channels:

• Directly from you when you register an account, complete identity verification, make a deposit or withdrawal, contact support or participate in a promotion.
• Automatically through cookies, session logs and analytics tools when you browse or use the platform on any device.
• From payment providers such as JazzCash, Easypaisa, Raast or your bank, who may share transaction confirmation data with us to verify that a deposit or withdrawal has been processed.
• From identity verification services where we use a third-party provider to cross-check identity documents submitted during the KYC (Know Your Customer) process.

4. How We Use Your Data

The data we collect is used for specific, legitimate purposes only. The table below summarises the main uses:

We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. If a restriction or closure action is triggered by our automated monitoring systems, a human team member reviews the case before final action is taken.

5. Payment Data & PKR Transactions

When you make a deposit or request a withdrawal on 567com using JazzCash, Easypaisa, Raast, Bank Transfer or any other supported PKR payment method, the actual payment processing is handled by the respective payment provider. 567com receives confirmation of the transaction (amount, reference number, timestamp) but does not receive or store your full wallet PIN, bank password or card CVV.

Transaction records are retained for the period necessary to fulfil legal and audit requirements. This is standard practice across all financial service platforms and helps protect both you and 567com in the event of any payment disputes.

6. Sharing Your Data With Third Parties

567com does not sell your personal data. We may share specific data with trusted third parties only where it is necessary for operating the platform or complying with our obligations. These third parties include:

• Payment processors: JazzCash, Easypaisa, Raast, and bank partners receive only the data necessary to process your PKR transactions.
• Identity verification providers: A KYC/AML compliance service may receive your identity document data to confirm authenticity during account verification.
• Game software providers: Your player ID and game session data may be shared with game studios whose titles appear on 567com's platform, so that game history and results can be recorded accurately.
• Platform analytics providers: Anonymised or aggregated usage data may be shared with analytics tools to help us understand how players navigate the site and improve performance. This data cannot be used to identify you individually.
• Legal and regulatory authorities: Where required by applicable law or in response to a valid formal request, 567com may disclose account or transaction data to competent authorities.

All third parties with whom we share data are contractually required to handle it securely and to use it only for the specific purpose for which it was shared. They are not permitted to use your data for their own marketing purposes.

7. Cookies & Tracking Technologies

567com uses cookies and similar technologies to keep the platform running smoothly and to understand how players use it. Cookies are small text files stored on your device when you visit the site. We use the following types:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and remember your preferences during a visit. These cannot be disabled without affecting platform functionality.
• Analytics cookies: Help us understand which pages are most visited, how long players stay in sessions and which features are used most. This data is collected in aggregate and is not used to identify individuals.
• Security cookies: Used to detect and prevent fraudulent login attempts, unusual account activity and bot traffic.

You can manage cookie preferences through your browser settings. Disabling essential cookies may prevent some parts of the 567com platform from working correctly on your device.

8. How Long We Keep Your Data

567com retains personal data only for as long as is necessary for the purposes described in this policy. In practice this means:

• Active account data is retained for the full duration of your account's existence on the platform.
• Transaction records are retained for a minimum of five years from the date of each transaction to satisfy standard financial record-keeping requirements.
• Identity verification documents are retained for the period required by applicable anti-money-laundering and KYC obligations after account closure.
• Support communications are retained for up to two years to allow us to reference previous interactions when resolving related queries.
• Anonymised usage analytics may be retained indefinitely as they cannot be linked back to any individual player.

When data is no longer required and no legal retention obligation applies, it is securely deleted or permanently anonymised.

9. How We Keep Your Data Secure

Keeping player data secure is one of our highest operational priorities. The security measures 567com applies include:

• TLS encryption for all data transmitted between your device and our servers
• Encrypted storage for all personal and financial data at rest
• Strict access controls limiting which staff can view account data, and only on a need-to-know basis
• Regular internal security reviews and vulnerability assessments of the platform infrastructure
• Automated systems that monitor for unusual login patterns, suspicious transactions and potential account compromises
• Two-factor authentication (2FA) options for players who wish to add an additional layer of security to their own account login

While we make every reasonable effort to protect your data, no digital system can guarantee absolute security. We strongly recommend that you use a unique, strong password for your 567com account and that you do not share your login details with anyone.

10. Your Privacy Rights

As a 567com player, you have the following rights regarding your personal data. To exercise any of these rights, contact our support team via live chat and we will respond as quickly as possible:

11. Minors & Under-18 Protection

567com is strictly an 18+ platform. We do not knowingly collect or store personal data from anyone under the age of 18. All registrations require confirmation that the user is at least 18 years old, and identity verification checks are used to confirm this where required.

If we discover that personal data has been collected from a person under 18, that data will be deleted immediately and the associated account will be closed. If you believe that a minor has registered on the platform, please contact our support team immediately via live chat so we can investigate and take appropriate action.

12. Changes to This Privacy Policy

567com may update this Privacy Policy from time to time to reflect changes in our data practices, platform features or applicable legal requirements. When material changes are made, we will notify registered players via the email address on file or through a notice displayed within the platform.

The revised policy will be published on this page with an updated effective date. Continued use of the 567com platform after the revised policy is published constitutes your acceptance of the updated terms. If you disagree with any material change, you should stop using the platform and contact support to close your account.

13. Contact Us About Privacy

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or need to report a potential privacy concern, our support team is available around the clock:

• Live Chat: The fastest option – available directly within the 567com platform 24 hours a day, 7 days a week.
• Email: [email protected] (plain text only – please do not send copies of identity documents by email unless specifically requested by our verification team through a secure channel)

We aim to acknowledge all privacy-related requests within 48 hours and to resolve them fully within a reasonable timeframe. If you submit a data deletion or access request, we may need to verify your identity before processing it to ensure we are responding to the correct account holder.